Privacy Policy 

Last updated: April 2019


  1. Your privacy is important to us and we make it a priority to protect your personal information. 

  2. This Privacy Policy must be read in conjunction with our Terms and governs the use of your personal information by Scarborough Fair Limited. 

  3. In this Privacy Policy, “Scarborough Fair”,”Grounded and Co” “we”, “our” or “us” means Scarborough Fair Limited. Any reference to “you” or “your” refers to you as a user of the this website. Any reference to “website” means this website at and 

Your Privacy Rights 

  1. We must comply with our obligations under the Privacy Act 1993 when dealing with your personal information. Any personal information you provide to us will be stored and use by us in accordance with this Privacy Policy.

  2. If you have any questions regarding our Privacy Policy or wish to view or amend the personal information that we hold about your, please contact us at

Acceptance of this policy 

  1. You accept this Privacy Policy, and consent to the collection, use, disclosure, storage and retention of your personal information as described in this Privacy Policy when you access, browse, view or use this website, purchase any of our products through this website or otherwise provide us with any of your personal information. 

  2. We may amend this Privacy Policy from time to time by posting a revised version on our website. Any amendments will be effective immediately from the date they are posted, unless amendments are substantial, in which case we will provide you with 2 weeks’ notice by posting a notice of the intended changes on our website. 

How we collect personal information 

  1. We may ask you to provide certain personal information including your name, contact details (including your email address, phone number and/or residential address), financial information (such as credit card and billing information and other personal information when your use our website, purchase, order or enquire about our products, or participate in any promotion or competition. 

  2. When you use our website, we may collect information that is sent to us by your computer, mobile device or other access device. The information that is sent to us may include your computer IP address, referral URL, geo-location and data about the web-pages you access. 

How we use information that we collect about you 

We use and disclose your personal information in accordance with this Privacy Policy, including for the following purposes: 

  • to provide you with our products and services; 

  • to communicate with you (for example to provide customer support); 

  • to facilitate your use of our website; 

  • to facilitate your participation in any promotion or competition that you have entered; 

  • to improve our products and services and conduct market and business analysis; 

  • to keep you informed about our products and services and tell you about our promotions (unless you have told us that you do not want to receive emails from us that promote our products and services); and 

  • comply with any legal obligations. 

Who we may disclose your personal information to 

 We may share your personal information with: 

  • Our related companies in connection with the purposes set out in this Privacy Policy; 

  • Our service providers that we have engaged to provide a service to us in relation to this website or any product or service that we have agreed to provide to you; 

  • Courts, tribunals and regulatory authorities; and/or 

  • Any other person or organisation you have authorised us to disclose your information to. 

Security and storage 

  1. We will take reasonable steps to ensure that the personal information that we hold is accurate, complete, up-to-date, stored in a secure environment, and protected from unauthorised access, modification or disclosure. 

  2. The personal information we collect from you will be stored on a secure cloud storage whose host servers are located in New Zealand. 

Access, correction and retention of your information 

  1. You agree that any information that you give to us is correct and up-to-date and that when acting on behalf of a business or other person, you are authorised to give such information to us. 

  2. You must inform us if any of your personal information changes, to ensure that the details we hold about you are correct and up-to-date. 

  3. You are entitled to access the personal information we hold about you, and to request that we amend it if it is incorrect. 

  4. We will retain your personal information for as long as it is required to achieve the purposes set out in this Privacy Policy. 

Public statements 

  1. Should you wish to make public comments or statements about us, our website or our products and services that we provide to you, or the relationship we have with you, we reserve the right to make such public comments as may be necessary to respond to your statements and/or correct any misconceptions or errors of fact.